Code of Conduct

Ondonte continually strives to deliver the highest quality dental staffing services by referring the finest dental professionals to the best dental practices in the area. The Ondonte code of conduct is the set of principles to which all Ondonte referrals; employers and team members agree to adhere, ensuring consistent, reliable transactions and interactions time after time.

What to Expect from Ondonte

Ondonte provides a relationship based service committed to creating loyal and satisfied clients by placing highly skilled and qualified dental professionals that serve as provisional team members in our clients’ offices. With our extensive hands-on knowledge of the dental profession, experience and access to state-of-the art staffing technologies, we are uniquely qualified to deliver exceptional placement services. With an emphasis on service, our goal is to provide peace of mind for all parties by meeting all temporary and permanent staffing needs with referrals that fully evaluated and qualified to be the “right fit”.

What we expect from Ondonte Referrals

Attitude
All our referrals are expected to be polite, courteous, self- motivated, confident, knowledgeable, responsible and honest.

Timeliness
Referrals who accept an assignment are expected to honor their commitment. They are expected to arrive at work early enough to orient themselves and be fully prepared to start the day. The candidate is expected to meet with the employer and gain an understanding of the responsibilities. If there are any questions regarding duties or procedures they are expected to ask!

Personal Hygiene
The candidate will arrive well groomed, with minimal makeup, no perfume or strong fragrances, absolutely no odor from smoking, hair pulled back, no loose jewelry, wearing a clean smock or scrubs, and closed-toe white shoes. They are advised to refrain from chewing gum or eating while on duty.

Communication
Referrals are asked to be friendly to the staff members at the office. They are advised to refrain from long stories, discussions of personal life or finances, previous employers or co-workers and especially their own rate of pay. Do not make comparisons with other offices or offer opinions on the client’s office to patients. Also, do not attempt to school the office on their procedures. You are advised to report any complaints to Ondonte, we do and will address any grievances.

It is expected that the candidate will always leave their workplace clean and ready for the next day of business according to the standards of that office.

What we expect from Ondonte Employers

Work environment
We select offices with a friendly, clean, well lit, safe work environment, harassment free; and have the necessary tools and equipment in good working order that enables the referral to perform their duties to the best of their ability.

Communication
Our service improves with candid and continued quality feedback. We encourage our clients to complete all referral evaluations. Alternatively, we are very appreciative of any opportunity to receive feedback from you directly by telephone or email. The form is available on here. We strive to place candidates with your office that you’ve indicated a preference for in the past.

Payment
Payment to Ondonte referrals should be made in accordance with a schedule that has been agreed upon in advance. Generally, our referrals understand that they will be paid in accordance with your regularly scheduled payroll and that applicable taxes will be withheld . Paying the referral on the day of service is also acceptable and appreciated so long as it is within the Client’s ability and policy to do so.